1. Introduction

Redlac Real Estate LLC (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal data. This GDPR Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

2. Data Controller

Redlac Real Estate LLC, with its principal office located at [Insert Address], is the data controller responsible for the personal data we collect and process.

3. Personal Data We Collect

We collect personal data that you voluntarily provide to us when you sign up for our services, communicate with us, or engage with our website. This data may include:

  • Contact Information: Name, email address, phone number, mailing address.
  • Property Preferences: Information related to your property interests and preferences.
  • Transaction Information: Details of properties you have viewed, inquired about, or transacted through us.
  • Technical Data: IP address, browser type, device information, and other technical data collected via cookies and similar technologies.
  • Marketing Preferences: Your preferences regarding marketing communications.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Providing Services: To provide you with property listings, market insights, and other real estate services.
  • Communication: To respond to your inquiries, send you updates, and communicate relevant information about our services.
  • Marketing: To send you marketing communications that may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
  • Improving Our Services: To analyze and improve our website, services, and user experience.
  • Legal Compliance: To comply with legal obligations, including responding to legal requests and protecting our rights and interests.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent: When you have given us explicit consent to process your data for specific purposes (e.g., marketing communications).
  • Contractual Necessity: When processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.
  • Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided that your rights and interests do not override these.

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party service providers who assist us in providing our services, such as IT support, marketing services, and payment processors.
  • Legal and Regulatory Authorities: To comply with legal obligations or in response to lawful requests from public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your data may be transferred to the new owner.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legally recognized mechanisms.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data and obtain a copy of the information we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If we rely on your consent for processing, you have the right to withdraw it at any time.
  • Right to Lodge a Complaint: If you believe we have violated your rights, you can lodge a complaint with a supervisory authority.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be completely secure.

11. Cookies and Similar Technologies

We use cookies and similar technologies to collect technical data and improve your experience on our website. You can manage your cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this GDPR Privacy Policy from time to time. We will notify you of any significant changes and post the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this GDPR Privacy Policy or your personal data, please contact us at:

Redlac Real Estate LLC
M09 The Light commercial tower , Arjan , Dubai , UAE
Email: contact@redlac.me
Phone: +971502563377